AI, Automation & Robotics
Artificial Intelligence, Intelligent Automation & Robotics
What is it?
Business Leaders are embracing Intelligent Automation in order to give them competitive advantage; it is currently changing the way business is done in nearly every sector of the economy.
AI is nothing new but the change is in the advancement of technology. New systems can synthesize vast amounts of information and can automate entire processes or workflows and can make complex decisions faster.
This is a huge shift in culture as while the machines have different capabilities from their human counterparts, together with humans they will completely change what is possible and feasible as they remove the mundane and repetitive elements of business. This in turn will drive capacity, reduce waste and drive out cost resulting in unprecedented levels of efficiency and quality.
Changing Cultures
The cultural shift to adopt and fully utilise the technology is huge. There is no point in putting an archaic system of current data onto a new digital platform. Organisations need to look at new work channels and career paths and more expanded skills sets.
The mindset of employees needs to be modernisation; in order to embrace these changes organisations need employees that are ready for change, have learning agility and a growth mindset.
Leadership must be ready for questions and have a huge amount of empathy as these changes take place; they must be ready to upskill employees ensuring that they are comfortable working with more intelligent machines and data rich environments. Leaders must adopt a learning culture.
These changes will take time and employees need to be empowered to move with this digital revolution.
Three ways it is being used:
As conversational agents – commonly known as “bots”
For Intelligent Apps
For transforming business processes
Artificial Intelligence examples include:
Facebook acquired a speech recognition and speech translation company and is creating an AI laboratory
Microsoft translator services means people can chat in a host of different languages
Audi, BMW, Mercedes-Benz, Nissan and Volvo are all planning on introducing self driving vehicles
New entrants to the automotive field such as Google and Dyson are developing self-driving cars
IBM's Watson is a supercomputer that combines AI and sophisticated analytical software
iRobot's range of Roomba Robotic Vacuum Cleaners
Alexa – Amazon's smart home hub
Tesla's range of electric-powered smart cars
Amazon – uses smart algorithms which refine more and more with each passing year
Netflix analyses billions of records to suggest films you may like based on your choices and reactions
Nest - uses behavioural algorithms to anticipate and adjust the temperature in your home
Examples of Roles
Innovation Manager
Strategic Improvement Consultant
UI Path Developer
UI and UX Analysts
Intelligent Automation Solution Architect
Intelligent Automation Lead